Description
THINKstrategies was founded by Jeff Kaplan — formerly a leading industry analyst at IDC, Dataquest, and META Group, and successful senior marketing executive at InterOPS Management Solutions and International Network Services (INS) — as the only independent strategic consulting firm dedicated to helping enterprise IT decision-makers and technology solution providers achieve their business objectives by leveraging the value of Software-as-a-Service (SaaS), cloud computing and managed services.
Topic Coverage:
- Cloud Computing
- Software as a Service (SaaS)
- Managed Services
Contact Information:
T: 781-431-2690
Email: info@thinkstrategies.com
URL: https://www.thinkstrategies.com/
Courtesy of the Techra Analyst Firm Directory – www.techra.com
Description
HfS Research is the foremost advisory analyst firm and social networking community, focused on helping enterprises make complex decisions with their business process and IT outsourcing strategies.
With 43,000 subscribers, HfS Research is the most visited global collaborative community platform in the global services industry, providing rapid and insightful commentary, analysis and debate of enterprise outsourcing dynamics. The organization is unique in the fact that it integrates personable social networking with market research and advisory services.
The HfS mission is to provide a unique environment for collective research, opinion, experience and knowledge across the global outsourcing industry, and to help enterprises explore new performance thresholds. Led by industry expert Phil Fersht, the HfS Research team is a multi-disciplinary group of analysts across North America, Europe and Asia/Pacific regions, with deep domain knowledge in Business Process Outsourcing, Information Technology Services and Cloud Business Services.
Year Founded: 2007
Topic Coverage:
- Outsourcing
- Shared Services
- Cloud Computing
- As a Service
Contact Information:
T: +1 800 449 4206
T: +1 617 440 5172
Email: info@HfSResearch.com
URL: https://www.hfsresearch.com/
Courtesy of the Techra Analyst Firm Directory – www.techra.com
Description
Pike Research is a market research and consulting firm that provides in-depth analysis of global clean technology markets. The company’s research methodology combines supply-side industry analysis, end-user primary research and demand assessment, and deep examination of technology trends to provide a comprehensive view of these industry sectors.
Year Founded:
Topic Coverage:
- Smart Energy
- Smart Grid
- Smart Transportation
- Smart Buildings
- Smart Industry
Contact Information:
Headquarters
1320 Pearl Street, Suite 300
Boulder, CO 80302
T: +1.303.997.7609
Washington, D.C.
1211 Connecticut Ave. NW, Suite 600
Washington, DC 20036
Europe
180-186 King’s Cross Road
London WC1X 9DE, United Kingdom
Email: Uses form: https://www.pikeresearch.com/contact
URL: https://www.pikeresearch.com/
Courtesy of the Techra Analyst Firm Directory – www.techra.com
Description
Maverick China Research is a China-based boutique market research firm founded in 2006. We provide business-to-business research and market entry services for clients seeking opportunities in China. We have published over 20 major reports on key industry sectors and companies in China and provide tailored research and consulting services to clients from a broad range of sectors, including internet, manufacturing, telecommunications; China’s electronic payment sector is a particular area of expertise. Typical projects included feasibility studies, partner searches, due diligence, and long-term sector tracking.
Year Founded: 2006
Topic Coverage:
- China’s Electronic Payment Sector
- China Industry
- China business opportunities
Contact Information:
Mailing Address
Dongwai Building 8/F #812, 12 Xinzhong St.
Dongcheng District, Beijing
China 100027
Official Company Address
8/F Hollywood Plaza, Room 813, 610 Nathan Road
Kowloon, Hong Kong SAR
T: +86-10-6416 8586
F: +86-10-6472-1446, ext 8011
Email: inquiries@maverickchina.com
URL: https://www.maverickchina.com/
Courtesy of the Techra Analyst Firm Directory – www.techra.com
Description:
Javelin Strategy & Research is the leading provider of quantitative and qualitative research focused on the global financial services industry. Our extensive quantitative data and deep analyst experience enable us to forecast the direction of the financial services market and make recommendations that empower you and your business to succeed.
Using rigorous statistical methodologies, we conduct in-depth primary research studies to pinpoint dynamic risks and opportunities.
Topic Coverage:
- Market Assessment and Market Sizing
- New Market Opportunities and Marketing Initiatives
- Independent Data Survey Findings and Data Analysis
- Vendor Analysis and Selection
- Payments Services and Networks
- Enterprise Payments Services and Strategies
- Alternative and Emerging Payments Analysis and Opportunity
- Payments Services Regulation
- Consumer Banking Insight and Profitability Opportunities
- Forecasting and Business Counsel to be Successful
- Data Breach and Identity Fraud Mitigation
- Security Protocols and Best Practices Development
- Design, Implementation, and Analysis of Strategic Quantitative and Qualitative Research Protocols
- Survey Design and Methodology
Contact Information:
4301 Hacienda Drive, Ste 550
Pleasanton, CA 94588
USA
T: (925) 225-9100
F: (925) 225-9101
Email: sales@javelinstrategy.com
URL: https://www.javelinstrategy.com/
Courtesy of the Techra Analyst Firm Directory – www.techra.com
Description:
J.Gold Associates is a Technology Analyst Firm providing its clients with insightful, meaningful and actionable analysis of trends in the computer and technology industries and the resultant implementation challenges that affect corporate operations. We maintain a broad based knowledge of the technology landscape and its implications for organizational strategies, and bring that expertise to bear in our work. We cover the needs of business users in enterprise and SMB markets, plus focus on emerging consumer technologies that will quickly be re-purposed to business use.
Topic Coverage:
- Mobile Computing
- Wireless
- Mobile Content
- Collaboration
- Future of the digital office
- Emerging personal technologies
Contact Information:
6 Valentine Rd
Northborough, MA 01532
USA
T: 508-393-5294
Email: jack.gold@jgoldassociates.com
URL: https://www.jgoldassociates.com/
Courtesy of the Techra Analyst Firm Directory – www.techra.com
Description
Since 1996 CallCentres has produced over 100 contact centre industry reports throughout the Australian and Asia Pacific, covering:
- Market sizing and growth studies
- Contact centre benchmarking
- Contact centre indexes
- Customer satisfaction research
- Outsourcing industry research
- Location and investment attraction studies
- Employee satisfaction studies and benchmarks
- Human resources research
- Salary surveys
- Turnover and recruitment indexes
- Customised research
Year Founded: 1996
Topic Coverage:
- Call Centers (Centres)
- Australia
- Asia-Pacific
Contact Information:
Northpoint
Level 11, 100 Miller Street,
North Sydney, NSW 2060, Australia
T: +61 2 9927 3399
F: +61 2 9927 3327
Email: info@callcentres.net
URL: https://www.callcentres.net
Courtesy of the Techra Analyst Firm Directory – www.techra.com
Description
As experts in the power & energy utilities sector, we bring experience, analysis, and clarity to each of our consulting engagements. We offer a collaborative focus on developing innovative approaches and highly executable strategies for our corporate clients. We create the tactical market and business development plans, supported by proven market forecasting capabilities, insightful analytics, targeted segment research reports and databases, covering both specific interests, as well as the full range of market opportunities available to our clients in a dynamically changing industry.
C Three’s longstanding reputation for quality and accuracy is demonstrated in our increasing number of key segment research reports on the industry, and in our growing family of web-developed, web-deployed database products. We provide our clients with maximum access, flexibility, and navigability to efficiently drill down in the data and provide meaningful detailed information for electric transmission and distribution projects, gas transmission projects, conventional and renewable power plants, and electric and gas state regulatory and rate case benchmarks. We painstakingly track and monitor these projects on a continuous basis from development, through licensing and construction until they are fully operational.
Year Founded: 1998
Topic Coverage:
Contact Information:
7 Piedmont Center, Suite 300
Atlanta, GA 30305
USA
T: 404.233.855
F: 404.759-2247
Email: info@cthree.net
URL: https://www.cthree.net/
Courtesy of the Techra Analyst Firm Directory – www.techra.com
Description
The Ascent Group, Inc. is a management consulting firm that specializes in customer service operations and improvement, performance benchmarking, competitive benchmarking, work management, and market research. As a small firm, we are able to offer clients the on-going attention and project management of a principal of the firm on each of its engagements, as well as the cost efficiencies associated with a firm with very little administrative overhead.
In addition to general management consulting services, we provide custom benchmarking to companies. Our past projects have included specific benchmarking and best practices research on such topics as Voice Response Technology to broader studies of complete customer service operations, including: Call Centers, Credit Practices, Revenue Recovery, Billing, and Remittance Processing. Within Credit and Revenue Recovery, we have focused on consumer and business credit as well as monthly collections. We have recently performed competitive analysis to investigate the feasibility of introducing new business ventures as well as tracked activities of companies to acquire expertise beyond their current capacities.
We also conduct various research on an ongoing basis to support our publications. The Service Delivery Advantage is a research report on the state-of-the-art in various customer service functions such as call center operations, marketing and sales, billing, credit and collection, and technological innovation.
Year Founded:
Topic Coverage:
- Voice Response Technology
- Customer service operations
- Call Centers
- Credit Practices
- Revenue Recovery
- Billing
- Remittance Processing
Contact Information:
120 River Oak Way
Athens, GA 30605
USA
T: 888-749-0001
F: 866-941-0005
Email: ckk@ascentgroup.com
URL: https://www.ascentgroup.com/
Courtesy of the Techra Analyst Firm Directory – www.techra.com
Tek Elements
Description:
Tek Elements is a global consulting firm with outstanding experience in the technology and telecommunications business in EMEA, Asia Pacific and the Americas. Tek Elements offers actionable, market-focused, confidential consulting advice on market entry, business analysis, partner development, sales strategies and technology innovation.
Topic Coverage:
- Wireless and Telecom
- Telematics
- eServices Industry
- Business/Enterprise Software
Contact Information:
Tek Elements Inc.
559 Pilgrim Drive Suite A
Foster City CA 94404
USA
T: +1 (650) 343-5586
Email: info@tekelements.com
URL: https://www.tekelements.com/
Courtesy of the Techra Analyst Firm Directory – www.techra.com
